Tommy Bahama Stock Associate in Waipahu, Hawaii
Take responsibility for establishing and maintaining guest services, all tasks involved with accurate daily operations of the stock room and processing of store merchandise to the selling floor and/or stock room, and all communication and documentation related to the stock coordination function.
KEY RESULTS AREAS
Respond timely to all communication regarding inventory inquiries and discrepancies.
Maintain two-way communication with appropriate partners regarding product flow.
Greet all guests with genuine/authentic smile and personalized offer to help with their shopping needs.
Actively participate in all store-related meetings and trainings.
Be receptive to feedback and coaching.
Receive all product in accordance with Retail Operations Policies and Procedures (e.g. TBG, third-party, and transfers.)
Process of all outbound shipments in an accurate and timely manner (e.g. RTVs, UDAs, TTOs, RGTOs, and store-to-store transfers) in accordance with Retail Operations Policies and Procedures.
Accurately process charge-sends on a daily basis.
Accurately complete, manage, and retain all shipping and receiving documents in accordance with Retail Operations Policies and Procedures.
Inspect all non-salable merchandise, determine if manufacturer's defect or non-manufacturer's defect, and process as outlined in Retail Operations Policies and Procedures.
Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and Loss Prevention policies and procedures.
Maintain a safe environment for team members and guests.
Learn, reference, and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
Embrace brand direction by providing product knowledge to guests and employees on a daily basis.
Accurately identify product by vendor.
Ensure shipping supply levels are maintained.
Maintain neat, orderly, and accessible product storage areas.
Be a strong ambassador of the brand by personally representing the season's trends and key items for the business.
Participate in executing visual merchandising philosophies, cleaning and upkeep of the physical store at the direction of store management. Assisting guests should always come first.
Assist with floor sets, floor recovery, and the daily pull.
Accurately ticket merchandise including markdowns, re-tickets, and replacing missing tickets.
Embrace, articulate, and reflect the Core Values.
Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
Commit to maintain the culture through the evolutions of the business.
EXPERIENCE, TALENT AND EDUCATION
2 years guest service and stock experience preferred
Retail experience preferred
High school diploma or GED required
- Strong service skills, interpersonal skills, verbal and written communication skills, listening skills, ability to multi-task, time management skills, organization skills, basic math skills, detail oriented, accurate, problem solving skills, and ability to set and achieve goals.
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us "Live the Island Life," we'd like to hear from you.
Tommy Bahama is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.