Alaka'ina Foundation Family of Companies WOMH SA Support in Honolulu, Hawaii

Position Description

WOMH SA Support


HI - Honolulu

Job Code


of openings


Apply Now

Kūpono Government Services is looking for a professional to provide IT management services at the Warrior Ohana Medical Home (WOMH) Clinic with the required training and experience to accomplish the following tasks:

  • Maintain all IM/IT systems, equipment, and infrastructure located at the Warrior Ohana Medical Home (WOMH) clinic.

  • Coordinate and provide labor support, in conjunction with other TAMC IMD sections and Medical Command (MEDCOM) technical support personnel, for systems to include but not limited to QFlow patient queuing system, Pharmacy System, Voice over Internet Protocol (VoIP) voice switch, local switch, local servers (i.e. print, file and distribution), communications connectivity for laboratory ancillary equipment, IT equipment, and the Voice/Data/CATV network infrastructure located at the clinic. A majority of these systems are supported by specific vendor maintenance contracts that require the contractor to coordinate with the vendor and government with regard to break/fix repairs and system upgrades.

  • Monitor and report to Networking Branch and CHD Chief on any leased circuit and equipment outages affecting IT operations at the clinic.

  • Monitor climate controls affecting IM/IT communications and IT equipment.

  • Will require travel to WOMH Clinic and may require travel to and from TAMC in support of systems and applications, attend meetings, and obtain training.

  • WOMH is located in Kapolei, HI, approximately 18.9 miles from TAMC.


  • Required Education:

  • High School Diploma or equivalent.

  • Required Experience:

  • IAT Level I and 3 or more years work experience administering and maintaining various types of IT/VI systems (e.g. patient queuing system, pharmacy system, VoIP voice switch, VTC set-up, communications troubleshooting, EUD support, voice/data/CATV network infrastructure. IT customer support supporting a similar sized facility, environment, and customer base as TAMC workload, and complexity.

  • Computer Environment- A+ or MC Windows 7 (Exam 70-680)

  • Required Certification:

  • IA Level: IAT-I – Baseline Certification: A+, Network+, Systems Security Certified Practitioner (SSCP) or CCNA- Security.


  • Must have a favorable National Agency Check (NAC) or a NAC must be initiated.

  • IT-2 Level requirements: 1) A favorable review of local personnel, base/military, medical, and other security records as appropriate. 2) Initiation of a NAC with Local Agency and Credit Checks (NACLC). An unfavorable completion of the NACLC will result in loss of privileges.


The following requirements are, except where otherwise indicated, considered essential:

  • A written statement from a physician that the individual is free of all communicable diseases or valid documentation.

  • Tuberculosis Screening . IPPD (Mantoux Intermediate Strength PPD 5-TU), unless contraindicated, will be administered within 6 months prior to reporting to TAMC or SBHC. Retesting will be required annually thereafter. The individual will be required to provide documentation to the Occupational Health Clinic. Positive tuberculin reactors will provide normal results of a chest x-ray.

  • Rubella, Rubeola, Mumps & Varicella Screening . Screening tests for the presence of Rubella, Rubeola, Mumps & Varicella antibodies can be performed and individuals with non-protective titers must be immunized prior to reporting to TAMC. If an individual has had the disease/diseases, a statement from a physician or authorized official attesting to the fact of the employee immunity if required.

  • Tetanus-Diphtheria . The individual is required to have had a Tetanus- Diphtheria immunization within the past 10 years. Documentation must be provided prior to reporting to TAMC.

  • Polio . The individual is recommended to have had a completed series of Polio vaccine prior to reporting to TAMC.

  • Hepatitis B vaccine . Required for all personnel with duties involving direct patient contact.

  • Annual influenza vaccine required for all personnel with duties involving direct patient contact.

  • Documentation of Results . All personnel will be required to furnish documentation and results of these medical requirements, which will be received by the Occupational Health staff during in processing. Personnel who are unable to furnish documentation will not be considered medically cleared and, subsequently, not be able to start work until there prerequisites are met.

Kūpono Government Services is a fast growing government service provider. Employees enjoy competitive salaries; a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 10 paid holidays. Kūpono Government Services is proud to be an equal opportunity employer.

For additional information on Kūpono Government Services, please visit

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.