Kelly Services Property Claims Adjuster in Honolulu, Hawaii

Job Description

Seeking an experienced Property Senior Claims Adjuster who will handle assignments, investigate, document, evaluate, adjust/negotiate, report, and settle property losses requiring inspection. Must have the ability to work well with internal/external customers and to work independently and efficiently meeting required deadlines by being organized and detail-oriented.

Open positions on Oahu, Maui, and Kauai.


  • Must have a clear understanding of customer service, and has strong interpersonal, organizational and negotiation Skills.

  • Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.

  • Can work cooperatively with experts as needed to conduct investigations, confirm findings, and support evaluations.

  • Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings.

  • Recommends the reasonable and proper coverage direction and as appropriate the amount the insurance company should pay on a claim.

  • Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn.

  • Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations.

  • Maintains accurate, thorough field notes, journal entries, and time and expense records as required.

  • Physical ability and willingness to climb onto roofs and into attics and other small places and to lift and climb ladders. Can investigate insurance claims in any of a variety of settings.



  • 3 to 5 years of previous experience in residential and/or commercial property claims handling, to include strong technical knowledge of structural damage repair and valuation techniques, or equivalent, required

  • Knowledge of property claim law and has a clear understanding of claims adjudication process; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential

  • Research and investigative abilities; negotiating, conflict resolution and persuasion abilities

  • Demonstrated proficiency in Microsoft Office programs and other software and experience with Xactimate estimating system

  • Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills

  • Familiar with Hawaii statutes and regulations and an active license or ability to promptly obtain such, in the state of Hawaii

  • Ability to handle a high volume workload

  • Excellent verbal and written communication skills

  • Valid driver's license and good driving record required

  • Haag Certification or willingness to pursue is a plus

  • Capacity to work on all islands as needed


If interested, Please reply with your resume, or call us at 808.536.9343

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AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

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Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.