Enterprise Holdings Greeter - Full Time - Honolulu Airport National in Honolulu, Hawaii
Equal Opportunity Employer/Disability/Veterans
National Car Rental has an exciting opportunity for a Full Time Greeter at the Honolulu Airport location. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. They provide customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Maintain Ready Line for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Must be at least 18 years of age.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have completed education at a minimum of a high school diploma or GED or equivalent.
Basic level experience and understanding of a PC and Microsoft Office Products preferred.
1 year prior customer service experience preferred.
Must have a valid driver’s license with a satisfactory driving record (no more than 3 moving violations on driving record in the past 3 years and no DUI/DWI in the past 5 years).
Apart from religious observation, must be able to work 40 hours per week including nights, weekends and holidays.
Requisition Number: 2018-241004
Street 2: Honolulu Intl Airport - Oahu
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Street: 3055 N. Nimitz Hwy